FREE SHIPPING ON U.S. ORDERS OVER $50 

CUSTOMER CARE

HOW DO I CONTACT INLAKESH?
We would love to hear from you! Please feel free to email us at: hello@shopinlakesh.com  


WHEN WILL MY ORDER SHIP AND WHAT ARE THE COSTS?
Most orders will ship within 72 hours. All orders are shipped from our studio in sunny Southern California. We do not ship on weekends or holidays. All products are shipped via the USPS standard mail service.  We are very happy to currently offer free shipping on ALL orders shipped anywhere in the continental U.S.A. with a total of $50.00 or more.  All other orders have a total $5.00 shipping/handling charge. Orders usually arrive within 5-7 business days from the order date. At this time, we only ship to addresses within the United States.


EXCHANGE POLICY- 
We really hope that you love your order.  However, we do offer exchange or return for store credit only on unused products upon request within 5 days of delivery of the order. The merchandise must be returned in the same condition in which it was shipped in order to receive store credit. Shipping return rates will be at customer's expense. Please note that we do not offer refunds on sale priced items or items purchased using a discount code. All sales on discounted items are final sales. Also, we do not offer a refund on gift certificates.
To exchange or return an item please contact us  within 5 days of receipt of order: orders@shopinlakesh.com

 

No exchange or return will be accepted without prior authorization from INLAKESH.


DO YOU CHARGE A SALES TAX?

INLAKESH is located in California.  All shipments with a California address will be charged a sales tax of 8.0% onto the total order.

 
HANDCRAFTED-
Please note that many INLAKESH products are handcrafted and slight variations occur between products.  This is a natural occurrence in handcrafted goods.
 
 
 
 

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